This isn’t what love should feel like: access free, confidential helplines and webchat services

Do you need someone to talk to?
Access free, confidential helplines and webchat services in Birmingham, the West Midlands and UK wide.

If you’re worried about your partner seeing what you have looked at online, use ‘private browsing mode’ on your phone or device, which won’t save your search history. You can find more information about keeping safe online here.

Most websites offering support for domestic abuse have an ‘exit page’ button that will close the webpage quickly.

Birmingham & the West Midlands

Birmingham & Solihull Women’s Aid
Confidential helpline: 7 days a week, 9.15am to 5.15pm 0808 800 0028
Webchat: Mon-Fri 10am – 4pm
https://bswaid.org
info@bswaid.org

Black Country Women’s Aid
Confidential helpline: (24/7) 0121 552 6448
For advice or access to support services: Mon-Fri 9am – 5pm 0121 553 0090
Text or WhatsApp: Mon-Fri 9am-9pm 07384 466 181
https://blackcountrywomensaid.co.uk
info@blackcountrywomenaid.co.uk

Haven Refuge Wolverhampton
Confidential helpline: (24/7) 08000 194 400
WhatsApp Helpline: Mon-Fri 9am – 5pm 07719 558 183
Live Chat: Mon-Fri 9am – 5pm
https://havenrefuge.org.uk
referralpoint@havenrefuge.org.uk

National

Women’s Aid
Webchat: 7 days a week, 10am – 6pm
https://chat.womensaid.org.uk/
Email: helpline@womensaid.org.uk

Refuge
National domestic abuse helpline: (24/7) 0808 2000 247
Webchat: Mon-Fri 3pm – 10pm
https://www.nationaldahelpline.org.uk/en/Chat-to-us-online
Support in BSL: Mon-Fri 10am – 6pm
https://www.nationaldahelpline.org.uk/en/bsl

National LGBT+ Domestic Abuse Helpline (run by Galop)
Confidential helpline: Mon-Fri 10am – 5pm, Wed & Thu 10am – 8pm 0800 9995428
Webchat: Wed & Thu 5pm – 8pm
https://galop.org.uk/get-help/helplines/
help@galop.org.uk

Respect – Men’s advice line
For men affected by domestic abuse: Mon-Fri 9am – 8pm 0808 801 0327
Email support: Mon-Fri 9am – 8pm, Sat & Sun 10am – 12pm & 4pm – 6pm
info@mensadviceline.org.uk
https://mensadviceline.org.uk/

The Mix – Essential support for under 25s
Confidential helpline: 7 days a week, 3pm – 12am 0808 808 4994
Webchat: 7 days a week, 3pm – 12am
https://www.themix.org.uk/
Crisis messenger: (24/7) text THEMIX to 85258

If something doesn’t feel right, there are people out there who will listen and who will believe you. When you pick up the phone to speak to someone, we will believe what you say, and take it from there to support you in whatever way you need.
Anna, BSWA

Download your free copy of This isn’t what love should feel like.

This isn’t what love should feel like has been generously supported by Arts Council England.

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